Kids Apparel Chic is an online retailer that sells a wide range of clothing for children, including casual wear, dresses, sleepwear, and accessories. However, it appears that the company has been involved in some questionable business practices that have raised concerns among customers.
One of the major issues with Kids Apparel Chic is its return policy. While their website claims that they offer a 100% satisfaction guarantee, many customers have reported that it is nearly impossible to get a refund or exchange after an item has shipped. This can be frustrating and disappointing for customers who receive an item that does not fit or is not what they expected.
Adding to the frustration, some customers have reported long delays in receiving their refunds or exchanges. In some cases, customers have been told that their refund is being processed, but weeks or even months have passed without receiving any money back.
Several customers have also reported that the company has made it difficult for them to get in touch with customer service. Many have expressed frustration over receiving automated responses to their emails and complaints, rather than personalized, helpful responses that address their specific issues. This lack of communication has led to a poor customer experience for many.
Some customers have reviewed and commented about the customer service they received, stating it is extremely poor. On some occasions, customers were told that they could not get a refund even after the time allowed for return had expired, giving customers little recourse but to give up on the issue.
If you have been affected and have lost money due to poor services from Kids Apparel Chic, there might be some avenues to recover your money.
First, contact the company’s customer service. Sometimes, the problem lies in the communication channel itself – the fact that a complaint isn’t being acknowledged and an apology not being offered often means it’s time to try to escalate the issue.
If the first response from customer services doesn’t assist to resolve your concern, or as a last resort after that also fails, a complaint can be filed with the relevant consumer protection authority.
Third parties like PayPal which offer a safe transaction platform allowing a chargeback to be initiated. This is only application allowed if the purchase was made via the PayPal platform. Not all transactions are qualified.
Overall, while Kids Apparel Chic offers a wide range of clothing options for children, customers have reported significant issues with returns, refunds, and customer service. It is essential for potential customers to be aware of these issues before placing an order.
